Every time people lament changes to the lore that amount to "not every member of species X is irredeemably evil" and claim the game is removing villains from it, I think how villains of so-caleld evil species fall into two cathegories: a) bland and boring and b)have something else, unrelated to their species going on for them, that makes them interesting.
It's a lot more interesting to have a goblin that somehow managed overcome its evil nature if basically all other goblins are genuinely crooked and evil, than if they're all "just another race" that's misunderstood. Yes, most villains should probably be more interesting and nuanced than just being evil due to their race, but evil races/monsters aren't a bad thing in a fantasy.